At Dandelion Clothing, we aim to deliver your orders quickly and safely to your doorstep. Please review our delivery terms below:

1. Delivery Coverage

• We deliver islandwide across Sri Lanka.
• Please ensure your delivery address and contact details are accurate to avoid delays.

2. Delivery Timeframes

• Standard Delivery: 2 – 4 working days within Colombo and suburbs.
• Outstation Delivery: 3 – 7 working days depending on the location.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Charges

• Delivery charges vary based on your location and will be calculated at checkout.
• Occasionally, we offer free delivery promotions — follow our social media for updates.

4. Order Processing

• Once your order is placed and payment confirmed, you’ll receive an order confirmation email/SMS.
• When your order is dispatched, we’ll share a tracking number so you can monitor your shipment.

5. Delays & Issues

• While we strive to meet our delivery timelines, unexpected delays may occur due to weather, courier issues, or other unforeseen circumstances.
• If your order hasn’t arrived within the specified timeframe, contact us at info@dandelioncolombo.com or +94 77 706 8928 for assistance.

6. Failed Deliveries

• If delivery fails due to incorrect address or unavailability of the recipient, re-delivery charges may apply.